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Shipping Policy

A legal disclaimer

The content and products provided by Lost Pharaoh are for general information and fashion purposes only. All clothing designs, images, and brand logos are the intellectual property of Lost Pharaoh and may not be reproduced, distributed, or otherwise used without prior written permission.

While we strive to ensure the accuracy and quality of our products, Lost Pharaoh makes no guarantees, warranties, or representations, either express or implied, regarding the fit, comfort, or performance of any item. Customers are responsible for ensuring that the products they select meet their personal requirements.

Lost Pharaoh is not liable for any direct, indirect, incidental, or consequential damages, including but not limited to personal injury, arising from the use or misuse of our products. Any claims regarding product defects or damage must be reported within 30 days of purchase.

All purchases are subject to our return and exchange policies as detailed on our website. By purchasing from Lost Pharaoh, you agree to these terms and conditions.

Shipping Policy - the return

Our return policy is simple: if you are not completely satisfied with your purchase, you can return it within 30 days for a refund. All items must be in their original condition with tags still attached with original packaging. Please note that shipping fees are not refundable. In the unlikely event that you need to make a return, please contact our Customer Service Department for assistance. Based on your return history, we reserve the right to issue your refund in the form of an LP gift card. Please note that the risk of loss and title for items purchased from our platform pass to you upon delivery to the carrier.

Please review our policy, which is included in our terms and conditions, to ensure that your return meets our requirements.

 

Note that if you provided the incorrect delivery address and your order is returned to us, we reserve the right to charge a restocking and reshipping fee. Thank you for choosing Lost Pharaoh!

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